• Mimecast are primarily looking for candidates which have previous work history of managing and executing large scale data centre projects, such as site-wide migrations of equipment. Ideally the candidate will also have knowledge and experience of next generation data centre technologies such as liquid and immersion cooling.

What you’ll do

• Assist with power and rack design planning for our global data centre infrastructure.
• Manage large-scale projects through effective communication with staff and third-party resources.
• Attend regular meetings to provide project updates to stakeholders.
• Develop global standards and promote best practices in data centre operations.
• Introduce process improvements and best practices in data centre operations.
• Develop specifications for tools to facilitate administration across multiple data centres, including automation and process streamlining.
• Document standards and processes within the data centre, creating comprehensive documentation for projects and work.
• Define workflow and communication systems for data centre activities.
• Facilitate racking and decommissioning of servers and network equipment worldwide.
• Track server and network assets through their deployment lifecycle, ensuring accurate reporting and auditing.
• Provide cross-functional communication with other technical operations groups.
• Collaborate with the Mimecast Network Operations team to complete infrastructure-related projects within data centres.
• Maintain Mimecast data centre environments based on vendor maintenance communications.
• Perform and maintain frequent drive destruction activities in line with compliance requirements.
• Manage the entire lifecycle of servers, storage, and network equipment within the facility, including receiving, racking, and recycling.
• Handle incoming and outgoing shipments globally.
• Work closely with third-party data centre remote hands engineers worldwide.
• Occasionally work weekends during emergency situations.
• Manage RMAs with multiple vendors.
• Assist with tracking data centre issues and maintaining Mimecast servers in production.
• Provide weekly task progression reports.

What you’ll bring

• Basic knowledge of Linux and Windows operating systems.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Expertise in server hardware and troubleshooting.
• Strong understanding of critical data centre infrastructure.
• Willingness to travel to various data centres worldwide.
• Excellent verbal and written communication skills.
• Ability to prioritize tasks in a complex, fast-paced environment.
• Capability to work in noisy environments such as data centres.
• Participation in an on-call rotation for data centre incidents.
• Experience in a data centre environment.
• Knowledge of data centre best practices.
• Experience in a multi-vendor data centre environment.
• Understanding of out-of-band server communication methods.
• Experience in data centre hardware deployments and scaling infrastructure.
• Basic knowledge of Atlassian JIRA/Confluence and Microsoft SharePoint.