PURPOSE OF THE JOB

To provide support to the Regional Business Manager: Sales and Mining Services in managing the customer sales accounts and Technical requirements to maximize short- and medium-term profitability of the company.

Duties and Responsibilities:

• To act as a direct link with the customer.
• Building and sustaining sound business relationships
• Managing team performance
• Continuously monitor and provide feedback to the relevant line manager on market intelligence (what’s trending on the market), which form the base of identifying key strategic issues facing customer portfolios.
• Differentiate the company’s’ service and products by identifying and implementing value adding activities beneficial to all customers.
• Set and implement Key Account Management Plans to ensure achievement of the market and sales objectives.
• Establish long term relationships with key decision makers and influencers on individual mines.
• Provide excellent service on all aspects of explosive and accessory products and their uses, including auditing of product application and performance and giving recommendations to correct deficiencies.
• Technical report writing and presentations on blast design, optimisations and recommendations/Blasting Technical support.
• Coordinate various internal departments (Finance, Supply chain, Technical and Operations/Mining services) aspects to ensure customer requirements are met timeously.
• Complaints from customers to be handled swiftly and competently to their satisfaction.
• Determine and prepare the product sales budget, and in conjunction with the Regional Business Manager to decide the appropriate product mix to achieve maximum trading product, market share and other business parameters. 

Requirements

JOB REQUIREMENTS

Qualifications:

• B SC / B Tech Degree / National Higher Diploma in Mining Engineering / Explosives Management / Blasting Engineering and/or Equivalent
• Opencast / Surface Blasting or Rock Breaker Certificate 
• Drivers licence.

 EXPERIENCE:

• 5 Years’ minimum experience in mining open cast environment. 

KEY COMPETENCIES REQUIRED

People Leadership: 

• Authentically and inclusively engages all stakeholders in developing business relevant solutions. 
• A talent magnet. Proven ability to identify talent and further invest in talent.

Partnership Leadership:

• Ability to collaborate and influence stakeholders. 
• Establish and build relationships and partnerships for win-win outcomes.
• Build and establish core capabilities through partners and peers.

  Business Leadership:

• Demonstrates business acumen.
• A global mindset and exercises sound judgment.
• Achieves results through others and holds them accountable.
• Outside-in approach when developing learning solutions.

 Strategic Leadership

• Leads the Core and Critical skills portfolio within Enaex Africa in an innovative and sustainable manner.
• Strong internal and external networks
• Ability to benchmark and spot best tap into relevant best practices.

Self-Mastery

• Continuously develop self.