Senior Front of House Manager needed at Faircape Group

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Job title : Senior Front of House Manager

Job Location : Western Cape, Cape Town

Deadline : July 20, 2024

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Duties include but are not limited to the following:

  • Monitor, manage and review the service in the front of house at all 3 villages
  • Ensure the Food Service Manager coordinates their staff to ensure the delivery of exceptional front of house services.
  • Implement operational working procedures, to support the delivery of service excellence
  • Strong analysis of service delivery and identify continuous improvements
  • Resolve any complaints in service delivery with Food Service Manager
  • Relieve Food Services Manager when they are on leave
  • Ensure Meal and Refreshment service is as per procedure
  • Ensure that Food Service Managers and their subordinates set up for meal time service
  • Ensure that the Food Service Managers perform their daily checks, set up of the clubhouse and that they host events as per procedure

Staff Management

  • Conduct probation evaluations and performance evaluations of direct reports
  • Create and manage staff rosters of direct reports 
  • Ensure staff training and development plans are managed, implemented, and administered.
  • Monitor and ensure staffing levels are correct 


Tertiary Qualification in hospitality advantageous

Requirements and Experience: 

  • Proven experience in hospitality of at least 3 years
  • Excellent knowledge of serving etiquette 
  • Basic wine knowledge
  • Experiences with management at multiple sites advantageous
  • Experience in training & skill development

Skills and Knowledge:

  • Skilled in managing multiple sites of catering and food services
  • Computer proficiency
  • Excellent leadership and decision-making skills
  • Excellent organisational and time management skill
  • Has a strong ability and willingness to train, mentor, manage and continually improve the kitchen team
  • Comprehensive knowledge of current leading culinary trends


  • Works with passion, pride and ambition.
  • Highly motivated, energetic
  • Able to work as part of a team
  • Ability to implement and manage procedures
  • Excellent physical condition and stamina
  • Ability to support and motivate the service team
  • Ability to Multitask 

Specific Requirements:

  • Clear health record
  • Clear criminal record
  • Clear credit record
  • Contactable references 
  • Valid driver’s license 
  • Own reliable transportation with the ability to travel and relieve when needed

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • Hospitality / Hotel / Restaurant  jobs

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