Senior IT Manager (Permanent) needed at Broadband Infraco

Key Responsibilities:

• Reporting to Chief Technical Officer, the incumbent will:
• Development of the company’s IT strategy in alignment with overall business goals.
• IT Infrastructure Management oversee the planning, Implementation and maintenance of the company’s IT infrastructure including servers, networks, hardware, and software.
• Develop and manage the IT budget, ensuring optimal allocation of resources and cost effectiveness, monitor and control IT related expenses.
• Cyber Security and compliance – develop and implement IT security policies and procedures to safeguard company data, information and ensuring compliance with relevant regulations.
• Manage IT support and Helpdesk.
• Disaster Recovery and business continuity Management – Develop and maintain a comprehensive disaster recovery and business continuity plan.
• Implement and Manage systems for performance Monitoring and reporting.
• Draft RFOs, RFPs
• Monitor budget performance on a monthly and quarterly basis.
• Implement and Manage knowledge management systems.
• Develop and implement information security policies.
• Establish business intelligence tools encompassing data mining, extraction, dissemination of information.
• Provision of tools to manage applications.
• Team Leadership and Development of IT team – provide resources in terms of application specialists, database administrators.
• Innovation – Identify emerging technologies and trends, and evaluate their potential to enhance business processes, service delivery, and customer experience. 

Qualification and Experience:

• Bachelor’s degree in Information Technology, Computer Science, or related field (required). Minimum of 8-10 years of experience in IT management roles, with at least 3 years in a senior leadership position.
• Industry recognised certifications such as PMP, ITIL, CCNP, CISSP, and relevant vendor specific certifications. Extensive experience in leading and managing IT teams.
• In-depth knowledge of IT infrastructure, systems, and software.
• Demonstrate success in implementing innovative IT solutions.