Senior Management: Applications Training needed at SITA SOC

Key Responsibility Area 

• Support the department in developing and implementing strategies and roadmaps (from a Application Training perspective) to ensure a comprehensive and integrated function. 
• Participate in the development, implementation and evaluation of governance mechanisms for Application Training and monitor the adherence thereto so as to deliver quality products in a controlled environment. 
• Manage the design, development, maintenance and evaluation of solution training material and online reference. 
• Develop and execute stakeholder relationship management plans to enable effective management and improvement of stakeholder relationships. 
• Ensure that resources are kept abreast of the latest industry developments and ensure that appropriate technologies are used for knowledge management so as to ensure that innovation and improved productivity. 
• Ensure effective management of resources (i.e. budget/finances, asset) within the Unit. 
• Ensure effective Human Capital Management (Leadership). 

Qualifications and Experience 

• Minimum: 3 year National Diploma / Degree in an ICT related field (Computer Science, Information Systems, Technology and Engineering) – at least NQF level 6 or a verified / certified alternative ICT equivalent @ NQF Level 6. 
• Experience: 8 – 9 years’ experience in the application/IT training environment, including the planning, development, implementation, maintenance and quality assurance of training solutions. A minimum of 7 years management experience in an application/IT training environment.