RESPONSIBILITIES

The Senior Manager: Data and Privacy Compliance will be accountable to achieve the following objectives:

• Monitor MTN Group’s Data and Privacy Compliance agenda and directives and assist first line management to implement the necessary compliance mechanisms.
• Identify potential issues with current procedures that may impact risk, audit, regulatory and legal requirements.
• Stay abreast of and understand domestic and international privacy laws.
• Assist with drafting and implementing applicable privacy policies and procedures for MTN Group.
• Participate in the development of the Data and Privacy Compliance policy and ensure MTN’s compliance with regulatory requirements.
• Undertake investigations related to non-compliance, identify issues and seek to resolve problems in a timely manner, in line with regulatory requirements as defined by legislation or MTN policies.
• Assist in developing and communicating regulatory compliance policy within the various OpCos and evaluate the impacts.
• Monitor and report on the Data and Privacy compliance best practice and processes within OpCo structures.
• Provide guidance to continuously enhance awareness and understanding of Data and Privacy compliance and policy issues, obligations and requirements.
• Assess whether management is adequately trained on legislative requirements and appropriate compliance methodologies regarding cyber and data privacy. If not assist first line management to develop adequate training programs.
• Assist management to execute security awareness campaigns across key OpCos.
• Input into strategies for ensuring future compliance and mitigation of risk i.e. Material legislations, fines and reporting requirements for various regulators (also includes JSE).
• Stay up to date on all relevant compliance and regulatory requirements within the telecommunications Industry.
• Responsible for overall implementation and management of the Data and Privacy compliance testing program for MTN Group.
• Ensure adequate alignment to Group policies and procedures.
• Monitor the financial performance of the Data and Privacy unit versus budgets and ensure all activities are carried out in line with the approved guidelines while promptly reporting on any variances to GM: Compliance Monitoring and Testing.
• Manage Data and Privacy staff to ensure a high performing function.
• Identify staff training and development needs and implement necessary actions.

Key Deliverables

• Implementation and monitoring of Data and Privacy Compliance framework to identify hidden risks or non-compliance issues.
• Risk mitigation through up-to-date Data and Privacy processes and procedures.
• Increased awareness of Data and Privacy regulations and legislation within Group and OpCos.
• Alignment of internal policies and procedures to industry regulations.

Role Dependencies

• Active support from the GM: Policy and Procedure.
• Deep understanding of the MTN business strategy.
• Understanding of the relevant legal environments.
• Timely decision making and reporting.
• Alignment of OpCo and Group risk and compliance initiatives.

QUALIFICATIONS

Education:

• Minimum 4-year Academic Degree.
• Post graduate qualification (MBA/CA/Masters) advantageous.
• Fluent in English and language of country preferable.

Experience:

• 7-10 years management experience or more; with at least 3 years in relevant sector / industry /area of specialisation (an understanding of emerging markets is advantageous).
• Work across diverse cultures and geographies.
• Experience working in a medium to large organization.