4 weeks ago
Job title : Senior Manager: Employee Relations and Wellness
Job Location : Western Cape, Cape Town
Deadline : October 20, 2024
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RESPONSIBILITIES:
Employee Relations Strategy
- Define and implement employee relations strategy, policies and procedures in support of HR and NSFAS strategy to promote a positive and inclusive work culture
- Provide subject matter expertise and support to NSFAS change management and policy development programs.
- Ensure compliance of the unit with all legislation including LRA, BCEA, Collective Agreements etc.
- Oversee employee relations activities, including conflict resolution, disciplinary actions, and grievance procedures
Relationship management
- Engage and represent NSFAS in all negotiations such as wage, conditions of employment,
- CCMA and labour court matters.
- Organize and keep records of labour meetings with management.
- Coordinate and facilitate disciplinary hearings and represent NSFAS in all external proceedings accordingly.
- Communicate the contents of all bargaining agreements to management and employees for implementation.
- Conduct a compliance audit on the implementation of the collective agreement.
- Ensure bargaining agreement is submitted with plans on how to address the challenges if any.
- Ensure all customer queries are responded to within 3 days. If not finalized a follow up email needs to be sent on the progress of the incident
Provide line manager support
- Provide guidance and coaching to HRBP’s, line managers and employees on employee relations matters, ensuring fair and consistent application of policies.
- Communicate union requests for meetings to all employees within a reasonable period.
- Advice line managers in the drafting of charge sheets and notices of disciplinary hearings.
- Proactively identify and mitigate against all employees’ relations risks in the organisation.
- CCMA cases are investigated and ensure that the employer is represented at the CCMA.
- Ensure effective maintenance document and record control of all disciplinary actions.
Employee Relations awareness and training
- Influence line managers and employees to increase understanding of employee relations topics.
- Identify Employee relations training needs and develop training plans to meet these needs.
- Develop effective training material according to these identified needs.
- Ensure that training is conducted for all employees regarding labour matter.
Employee Wellness
- Develop and implement comprehensive employee wellness programmes that promote physical, mental, and emotional well-being.
- Collaborate with cross-functional teams to design and deliver wellness initiatives, such as fitness programs, stress management workshops, and mental health support services.
- Evaluate the effectiveness of wellness programs through data analysis, employee feedback, and participation rates, and make recommendations for improvement.
- Partner with external service providers and benefit providers to negotiate contracts and ensure the delivery of high-quality wellness services
Employment Equity
- Assist in ensuring that EE related consultations and implementation initiatives to drive and support attainment of EE Strategy and Targets.
- Keep track of engagements in accordance with EEA and EE Strategy.
- Ensure EE Committee meets on a regular basis
- Perform operational duties to fulfil EEA requirements of reporting, analysis, insights, and
Functional Targets.
- Assist in improving EE processes by undertaking regular reviews and assisting in reviews, administrative systems, and procedures.
- Ensure the accuracy of information by regularly conducting checks and sample audits as appropriate.
- Tracking employee development for EE purposes and workplace profile statistics.
- Tracking employee movements and workplace profile statistics.
- Ensuring reconciliation of data with various systems for accuracy.
- Assist in ensuring compliance Department of Labour and Employment by Reporting, keeping abreast of new developments, advising, and partnering with business and implementing new requirements.
Research, Benchmarking & Best Practice
- Keep abreast with applicable legislative changes to inform policy updates and implementations.
- Provide advice to the Line managers on dealing with disciplinary cases.
- Submit proposals to the Human Resource Executive on the changes in the legislation and how they affect NSFAS employees.
- Provide a report which identified possible issues that may affect good employee relations and provide a proposal on how to address them.
- Conduct ad hoc requests for labour relations request within 72 hours of requests.
- Stay up to date with employment laws and regulations, and ensure compliance in all employee relations practices
Governance, Risk and Compliance
- Prepare and present reports for submission to the NSFAS Executives and Governing committees and other relevant stakeholders.
- Facilitate and oversee the development and monitoring of policies, standard operating procedures, systems and controls.
- Lead the conceptualising of the unit’s risk register.
- Ensure effective support in the provision of evidence to all internal and external audit requirements.
- Ensure the maintenance and enforcement of all Service Level Agreements to minimise Unit’s risk and ensure business continuity.
- Ensure adherence in the unit to all relevant laws, policies and Standard Operating Procedures throughout the organisation.
Stakeholder Management and relations
- Cultivate strategic partnerships and collaborations with relevant institutions.
- Build and maintain relationships with all NSFAS business units for the purposes of expectations management and knowledge sharing.
- Provide advocacy on matters related to Employee Relations and Employee Wellness to empower the NSFAS stakeholders to make informed decisions.
People Management
- Build and lead an effective and cohesive team through the effective management of departmental resources.
- Lead the implementation of talent acquisition, succession planning, development, and retention strategies for the Unit.
- Lead the enhancement of relevant knowledge and skills through continuous coaching, mentoring and nurturing of the Unit’s talent.
- Lead and drive a high-performance culture by translating and communicating the annual performance goals and measures based on agreed upon objectives.
- Drive a working environment that augments employee engagement, recognition and productivity
- Lead and drive the management of poor performance and disciplinary matters in line with the NSFAS’s policies and procedures
DESIRED SKILLS AND EXPERIENCE
Minimum requirements:
- NQF Level 8 qualification in Labour Relations/ Human Resources or related field
- At least 8 years’ experience in employee relations with at least 5 years’ experience in a managerial role
- Extensive knowledge and experience dealing with dispute resolutions
- Proven experience in developing and implementing health and wellness programs.
- Knowledge of the South African Labour law
Preferred
- NQF Level 9 qualification in Labour Relations/ Human Resources or related field
- 10 years’ experience in dealing with Labour Relations matters
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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