JOB DESCRIPTION

To protect our customers by proactively preventing and detecting fraud across all products and platforms as a first line capability collaborating with PBB and enterprise strategy by defining and executing the Fraud Risk management strategy. To ensure a consistent, seamless customer experience by mitigating fraud risk whilst reducing customer friction

QUALIFICATIONS

Minimum Qualifications

• Post Graduate Degree Finance and Accounting

Experience

• 5 – 7 years Experience in managing fraud for a or multiple PBB Products and platforms with specific experience in external fraud types such as application fraud, impersonation, cybercrime and digital fraud. Click here to enter text.
• 10 years Business knowledge of retail banking products such as Transactional, Card, Home loans, VAF and Insurance.

ADDITIONAL INFORMATION

Behavioural Competencies

• Team Working
• Directing People
• Valuing Individuals
• Developing Strategies
• Empowering Individuals

Technical Competencies

• Strategic Planning and Reporting
• Strategy Definition
• Knowledge Management
• Fraud Detection and Management
• Risk Management