Senior Network Engineer needed at Paracon

About the job

• Ready to take your network engineering career to the next level?
•  We are seeking a Senior Network Engineer to join our dynamic team. This is an exciting opportunity for a highly skilled and self-motivated professional with a passion for delivering robust, high-performance network solutions and exceptional customer service.

Key Duties and Responsibilities:

• Deliver infield support for wired and wireless network solutions and associated services.
• Perform high-level network troubleshooting and resolve issues relating to Layer 2/3, firewalls, and connectivity.
• Respond promptly and professionally to service desk tickets, ensuring timely resolution aligned with SLA agreements.
• Monitor and maintain network systems proactively to ensure optimal performance.
• Collaborate with the network team to deliver on service commitments and support shared goals.
• Provide 24/7 rotational support for technology platforms and customers.
• Keep network documentation, diagrams, and inventories updated and accurate.
• Maintain and build strong client relationships through consistent and reliable service delivery.
• Continuously enhance your technical expertise and share knowledge with colleagues.

Minimum Requirements:

• Degree or Diploma in IT.
• 6 years of network engineering experience.
• Strong wireless networking experience and troubleshooting ability.
• Solid L2/L3 network troubleshooting skills.
• 5 years Cisco Firepower, Cisco ASA firewalls experience.
• Must have a valid CCNP certification.
• Alcatel-Lucent network experience (advantageous).
• Working knowledge of SIP/VoIP, Cloud Networking, TCP/IP stack.