Primary Role Accountabilities

• Maintain customer MPLS and Cisco SDWAN networks.
• Find and present operational, technological and cost efficiencies on customer and internal networks.
• Undertake data network fault investigations and implement resolutions in local and wide area environments.
• Ensure proper configuration and deployment of ISP or customer networking equipment while adhering to eNetworks and customer standards and practices.
• Liaise with Project Management team, Network engineers and Service Desk Agents on a regular basis.
• Operationally handle escalated support requests. 

Critical Requirements – Skills,  Experience & Qualifications

• Matric Qualification
• Valid Drivers Licence
• Thorough understanding of switching, routing and their related technologies. BGP, OSPF champion. TCP/IP, IP Addressing (v4 and v6), CIDR and DNS. Excellent understanding of Service Provider and Enterprise architecture. Experience implementing QoS, PBR, VPN, MPLS, SD-WAN
• Qualifications – Cisco CCNP essential.
• Cisco SD-WAN (VIPTella & Meraki) qualifications essential.
• Cisco MPLS and SD-WAN experience essential
• At least 5 years’ experience as an ISP network engineer or in network administration and maintenance.
• Must be well spoken, have a good command of the English language and must be able to deal with customers in a professional manner.