Job Duties & Responsibilities

• Management of the RFI process from receipt of RFIs through submission to clients, including tracking RFIs and assignments in Salesforce and coordination of team to prepare RFIs.
• Analyze client needs based on RFIs and present the relevant Cytel capabilities and offerings to position Cytel as the preferred vendor.
• Organize internal RFI strategy meetings to collaborate with the Sales team, Proposals Team, SMEs, SAMs, Business Unit Leaders, Quality Assurance and other internal stakeholders to strategize responses to RFIs
• Coordinate responses to RFIs through the use of Qvidian, a data repository adopted by Cytel to be utilized in the preparation of RFIs.
• Prepare RFI text, including any technical written material supplied by internal stakeholders.
• Review and validate RFIs for accurate content, consistent format and compliance.
• Ensure responses to RFIs are coherent, persuasive, and delivered on time and in line with the request itself, and the appropriate Cytel review & management approval process.
• Responsible for managing the inclusion and accuracy of data saved in Qvidian, including development and coordination of a documented review process to ensure data is current and accurate.
• Responsible to develop a plan to maximize the use of Qvidian in the development of RFIs.
• Contribute technical information and strategic insights and suggestions to improve processes and quality of deliverables.

Qualifications And Experience

Minimum Education: Bachelor’s degree in business management, clinical sciences, statistics, or equivalent experience in job performance.

Minimum Work Requirements

• A minimum three to five years of prior experience in an RFI/proposal group at a Contract Research Organization (CRO).
• Experience in preparing RFIs at a CRO.

Skills

• Strong understanding of clinical trials.
• Strong writing skills with proven performance in preparing RFIs and proposals.
• Experience working with and maintaining data in a data repository, such as Qvidian.
• Demonstrated understanding of the customer decision-making processes, marketplace requirements and the competitive environment, with the ability to position and differentiate products for maximum market penetration in the clinical trial space.

Characteristics

• Excellent listener, superior communication ability, with strong presentation skills and the ability to gain respect of and influence personnel at all levels.
• Participative and team-oriented, with energy and initiative, and the ability to motivate, influence and achieve results through others.
• Entrepreneurial and self-motivated, without the need for significant infrastructure and support, an understanding of the dynamics of high-growth companies, the ability to work in a rapidly changing environment with research driven founders.
• Ethical, with high degree of personal and professional integrity.