Senior Sales Administrator Job at Helderberg Personnel

Purpose of the Role: 

• To manage complex customer queries, streamline sales administration processes, and provide advanced support to the sales team, contributing to the smooth running and efficiency of the department.

Key Responsibilities include but are not limited to:

• Handle escalated customer queries and ensure accurate, timely resolutions
• Process sales orders and manage customer data with precision
• Assist in overseeing and guiding junior sales administrators when required
• Provide support to management with reporting, sales analysis, and forecasting
• Coordinate with internal teams to ensure customer service excellence
• Contribute to improving administrative systems and workflows for greater efficiency

Criteria:

• Matric
• 3–5 years’ experience in sales administration (FMCG or related industry advantageous)
• Strong computer literacy (Microsoft Office; Omni beneficial)
• Fully bilingual in English & Afrikaans with excellent verbal and written communication skills
• High level of accuracy, organisational skills, and attention to detail
• Able to work independently, handle pressure, and take initiative
• Outgoing personality with strong teamwork and problem-solving ability
• Residing in or near Kraaifontein

Closing: 2025-12-17