Senior Sales Support Consultant – Product Marketing Job at Caterpillar Inc.

• We are looking for a Senior Sales Support Consultant (Product Marketing Consultant) to join our Customer Facing team within one of Construction Industries’ newly formed divisions: Customer Solutions Growth Regions.

About Customer Solutions Growth Regions Division

• This team, alongside dealers, engages closely with customers to create, customize, and adapt solutions to meet their needs by leveraging the extensive range of offerings available today—across products and services, digital and technology, rental and used, and financing.
• The division is regionally focused on Africa, the Middle East, Eurasia, Asia (excluding Japan), and Latin America (LATAM) and organized into three functional areas: Customer Facing, Customer Solutions, and Business Enablers.
• This role is part of the Customer Facing team, the engine of our business—driving growth by delivering tailored, territory-specific solutions that solve customer pain points, accelerate decision-making, and enable profitable sales execution.

Role Definition:

• Supports and drives achievement of the business plan by monitoring the business and generating recommendations that contribute to both the short-term and long-term initiatives of these plans.

What You Will Do (Responsibilities):

• Consulting with the product groups, districts, and dealers in developing and implementing customer solutions designed to maximize product value and price.
• Designing correct business plan shortfalls and capitalizing on identified incremental sales opportunities.
• Resolving issues related to the products and overall commercial performance in the territory; oversees PINS trends, demand fluctuations, and basic customer requirements.
• Developing new prospects, establishing customers, and finding opportunity to introduce an organization’s products and services.

What Will Put You Ahead (Preferred Skills):

• 5 – 7 years product marketing experience in articulated trucks or wheel loaders within the construction industry.
• Background in road construction / mining / quarry industry
• Technical knowledge of the load & hold solutions
• Demonstrated expertise and experience working in African regions
• Data driven with strategy and communication skills
• Proficiency in French is an added advantage