Senior Specialist – Pre-Sales Cloud Service Centre needed at MTN
Job title : Senior Specialist – Pre-Sales Cloud Service Centre
Job Location : Gauteng, Johannesburg
Deadline : January 11, 2025
Quick Recommended Links
Responsibilities
Solution Execution and Strategy Enablement
- Lead the development of complex architectural solutions for deals from pre-sales to proposal and delivery, stitching together appropriate assets and contributing to commercial modelling.
- A deep technical expert in Solution Architecture who works with the Solution Sales leads in the translation of eTOM/ TOGAF frameworks, Blueprints and Converged Solution Architecture/assets into pre-sales and sales marketing collateral for the Business Line area.
- Work closely with the Solution sales to develop effective pre-sales and sales collateral that articulates both the underpinning architecture as well as the business benefits of proposed Business Line solutions.
- Orchestrate service providers and develop back-to back SLAs between vendors and local teams for large / priority and pilot deals aligned to the customer SLA.
- Directly drive technical solution and architecture for pre-sales/RFPs within the Business Line.
- Provide direct support on pilot, initial and priority implementations, conducting reviews post implementation to update architecture and solutions to standardise solutions that can be replicated and industrialised.
Governance
- Establish and maintain a Design Authority with Business Line representation to drive benefits of standardisation, while enabling valuable client-centric customisations.
- Participate in governance forums and required and ensure solutions/ PoCs developed comply with Architecture standards defined.
- Ensure effective implementation of (and compliance towards) legislative requirements and company policies, processes, and procedures.
- Manage and provide solutions to escalations that have multiple processes/functions impact on critical path of service delivery.
- Continuously review key risks, issues and dependencies and set mitigation actions. Proactively flag and escalate issues and manage impacts on resources, cost and productivity.
- Where required, set up and participate in operational and tactical meetings.
Operational Delivery
- Deliver on technology architecture and catalogue of matured, reusable, industrialised Solution assets to drive revenue growth, aligned to defined solution portfolio.
- Translate prioritised architecture assets and use cases into compelling pre-sales and RFP marketing materials.
- Work with Solution Sales teams to translate pricing for specific solutions.
- Conduct regular capability building sessions with Solution Sales teams to help translate business challenges and opportunities into practical architecture enabled use cases.
- Cultivate strong partnerships with various internal teams and external partners.
- Participate in effective interlock processes and ways of work regarding solution development and commercialisation with Digital Advisory, Architecture and other core teams.
Budget Management/ Cost Control
- Identify cost-saving opportunities and efficiency improvements while ensuring that workforce needs are adequately met.
- Identify opportunities to generate additional revenue.
People & Culture Management
- Enable and model healthy employee relations and collaborative teamwork. Coach and guide colleagues where required
- Contribute to building a culture of continuous evaluation and improvement. Drive a culture of high performance, accountability and consequence management.
- Take ownership of own personal development plans. Maintain self-development and knowledge in all required areas through learning and research
- Identify own as well as functional training needs.
- Act as an ambassador for the team by living the Brand values and vital behaviours and changing and influencing employees’ behaviour.
- Make the environment the best place to work. Foster professionalism, loyalty and commitment to the organization. Build the Company’s brand to be the employer of first choice.
Qualifications
- Minimum 3-year Degree/Bachelor’s degree in Business/ Commerce, Marketing, Sales or a related field
- Relevant Cloud certification
- Azure, AWS or Google Solution Architect or Microsoft certifications: MS 102 etc.
Experience
- At least 5 years related experience in technology transformation, inclusive of;
- 3-5 years’ experience specifically delivering architecture solutions.
- Knowledge of B2B and ICT Technology architecture and technology innovations.
- Demonstrated ability to manage large technology programmes across the lifecycle.
- Experience working in a medium to large organisation.
- Ability to deliver multiple solutions
- Worked across diverse cultures and geographies advantageous.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
- ICT jobs