• Datacentrix Cape Town is looking for a Hyper-V Senior Support Engineer.  The Purpose of the role is to Provide Hyper-V, Exchange and cloud infrastructure support to the Datacentrix Clients. The Senior Support Engineer role requires the ability to identify and understand problems and find suitable solutions. 
• Conscious of delivering solutions on time, to clearly articulate problems and solutions with the technical team.

Primary Role Accountabilities

• Hyper-V support and proactive management
• Exchange support and proactive management
• Microsoft 365 support
• Proactive analysis of system health with in depth reporting
• Preventative maintenance
• Architect new solutions
• Assist with escalations from 2nd line support engineers 
• Technologies include (but not limited to)
• Cloud Services: Azure, M365
• Virtualisation: VMware vSphere, MS Hyper-V
• MS infrastructure: Active Director, Exchange, SQL, SCCM

Skills, Experience & Qualifications

• Matric Qualification
• MCSE
• Tertiary IT qualification
• At least 10 + years’ experience supporting datacenter software