What you will do:

• Project Manage New Service Commercialisation within the Frameworks and processes to operationalise new services.
• Lead new services transition activities when an opportunity translates into business with end-to-end accountability, ensuring quality and consistent service delivery
• On being awarded the solution, mobilise the transition and project management team for the Due Diligence and deployment of the service
• Drive contract sign-off and partake in handover and sign-off of the service.
• Audit and understand the services that will be delivered out of the Infrastructure Services infrastructure.
• Engage with iOCO Infrastructure Services and tech pre-sales from internal BU or other divisions (if required) to deliver on the client’s business requirements.
• Provide a solution approach (i.e., options) and timelines for the Technical solutions.
• Work with the Transformation team to identify internal and client-facing transformation initiatives and work with implementation teams to deliver a successful outcome
• Creating transitional plans and documents outlines project expectations, scope, schedule, and budget requirements.

Your Expertise:

• 5 years of experience in a Transition Manager role within the ICT environment, preferably in Infrastructure Services
• 5 years of experience in Project management within the ICT environment, preferably in Infrastructure Services
• Experience in client and engagement management in an ICT System Integrator or Service Provider capacity
• Well-versed in service contracting processes
• A senior person with a solid technical background in Infrastructure and networking
• Strong ICT Infrastructure Architecture knowledge (ITIL or TOGAF)
• Interpret IT strategy (target architecture, baseline architecture and roadmap) in the context of the business strategy and advise the client accordingly
• Infrastructure Services proposals
• Ensure quality controls are in place and followed
• Advising on IT practices, policies and procedures
• Ensure the client sees the company as their strategic IT partner

Qualifications:

• Bachelor’s Degree in Information Technology-related programme preferred