You need to have:

• Completed Matric and IT qualification (minimum A+/N+)
• All certifications up to date 
• ATLAS training up to date
• Experience working as Technical Support in iStore for a minimum of 1 year 

The right person for this role is someone with

• Tenacity,  that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
• Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly 
• Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action 
• Learning and Development, Open, motivated, and proactively seek learning and development opportunities