Education:

• Revelant Degree (Bcom, Bsc or Nursing) 

Experience:

• 5 years underwriting experience in long term insurance
• Proficient in the assessment and management of underwriting decisions
• Technical knowledge and experience with technology relative to industry.

Duties and Responsibilities

Process optimization and efficiencies

• Responsible for underwriting life, disability, critical illness and income protection within agreed underwriting authority limits.
• Underwrite cases within the agreed service level agreements.
• Responsible for achieving and maintaining standards in underwriting.
• Provide constructive feedback to the Technical Executive Underwriter regarding matters arising.
• Assess and authorise specific underwriting cases.
• Responsible for financial underwriting to ensure accurate financial underwriting decisions.
• Participation in projects to improve departmental service-owning your role in the project and completing tasks as required by providing input.

Risk and Compliance

• Adhere to internal SLA’s to ensure operational efficiency and achievement of agreed customer service standards
• Must understand the underwriting environment and general protocols and processes
• Ensure adherence to regulatory and compliance requirements

People and Culture

• Checking and Authorization of underwriting decisions in terms of published delegation of authority.
• Collaboration with relevant stakeholders: Claims, Marketing, Distribution and Intermediary Services
• Deal with Arbitration and Ombudsman cases and collaborate with other stakeholder during the Complaints process
• Contribute and assist to review processes and protocols where required to assist in PPS’ delivery of quality underwriting decisions
• Forge strong working relationships with stakeholder

Knowledge Champion

• Provide guidance and support to junior underwriters
• Empower team members with transfer of knowledge.
• Ensure that own knowledge is kept abreast with industry & regulatory information and changes through various internal and external information sources
• Provide technical information and support
• Referring cases to Reassurers
• Underwriting Life, Disability, Critical Illness and IP cover
• Discussing Counter-offer letters with Financial Advisors

Coaching & Feedback

• Support Managers and Learning and Development to identify learning objectives; implement training interventions and create development plans.
• Support active learning plan for onboarding of new employees and constant learning for all employees through coaching and other interventions.