Server Technician needed at TWK Agri

Job Summary

• This role involves ensuring the availability, security, and optimal performance of the organisation’s IT infrastructure.
• Responsibilities include managing server environments, identity and access systems, Microsoft 365 services, and cybersecurity controls.
• The role also requires proactive incident response, system monitoring, and continuous improvement through documentation and technology optimisation.

Responsibilities and Duties

• Ensure availability, stability, and performance of physical and virtual servers
• Manage server patching, backups, monitoring, and troubleshooting
• Maintain and administer Local Active Directory (users, groups, GPOs, OU structure)
• Manage Azure AD/Entra ID including identity lifecycle, conditional access, and SSO integration
• Administer Exchange Online, SharePoint Online, Teams, OneDrive, licensing, and security compliance
• Ensure optimal user experience and service availability
• Implement and monitor security controls across on-prem and cloud environments
• Ensure compliance with organisational security policies, MFA, identity protection, and threat detection
• Respond to incidents, perform root cause analysis, and apply preventive measures
• Manage escalations and liaise with vendors/support when required
• Proactively monitor system health, capacity, and performance
• Generate reports for audits, compliance, and management reviews
• Maintain accurate system documentation, SOPs, and knowledge base articles
• Research and recommend new technologies and best practices

Qualifications and Skills

• Matric / Grade 12
• CompTIA A+ and N+
• Microsoft AZ-800 certification
• CompTIA Security+ (advantageous)
• Microsoft MS-102 (advantageous)
• Minimum 2 years working in a virtual vSphere server environment
• Minimum 2 years working with Azure & Local environments
• Adaptability, resilience, and ability to work under pressure
• Innovative mindset and team player
• Excellent listening and problem-solving skills
• Valid driver’s license (Code 08)

Closing Date 12 December 2025