Service Advisor (Pietermaritzburg) needed at MAN Automotive Ltd

Description

• Provide effective customer contact regarding all aspects on repairs undertaken on customer’s vehicle.
• Ensure prior authorization of repairs/service is obtained & customers’ signature is on the job card.
• Ensure description, customer and vehicle details and confirmation of the payment method are in order.
• Responsible for the intake of customer vehicles through completion of job cards detailing work.
• Manage the 24 hour breakdown service Perform standby duties as per the set schedule.

Requirements

Qualifications:

• Grade: 12 Matric Certificate.
• Technical qualification or a comparable qualification.

Skills:

• Work independently though being a team player.
• Good communication (oral and written) & interpersonal relations skills.
• Work well under pressure and maintain good customer relations.
• Customer focused with a results driven approach.
• Computer Literate Pro-active, reliable, be self-motivated.

Experience:

• Experience of ESA – 1 year.
• Experience in a similar role in the automotive industry – 5 years.
• Experience in the heavy commercial vehicles industry – 1 year.

Closing Date: 09 October 2025