Service Centre Administrator – HiFi Corp Festival Mall needed at JD Group

Description: 

• The professional interaction of all customers to ensure the accurate processing of all transactions and administration of cellular, credit and lay-by offerings to meet set targets.
• Deal with customers in a customer centric manner
• Achieve individual targets
• Cellular and credit administration
• Processing transactions and cash ups
• Effective self management and teamwork
• Security and housekeeping
• Reception / Switchboard

Minimum requirements:

• Matric
• Numeracy skills
• Ability to work with money
• Computer literacy
• Attention to detail
• Interpersonal skills
• Written and communication skills
• Team work
• Telephone etiquette
• Target driven
• Customer centricity
• Practical experience in a financial and administration role
• SAP experience advantageous
• MS Office (Word, Excel)
• Cellular and credit vetting experience
• Knowledge of relevant Company policies, practices, processes and systems
• Conscientious
• Integrity
• Customer centric
• Fraud detection
• Target driven