Minimum Requirements
Qualification(s):

• Grade 12/NCV4/NSC3/N3 and languages/
• Diploma/Certificate Low-voltage official at
• NQF4 with 120 credits

Related Minimum Experience:

• 2 Years Basic understanding of electricity

Skills and Competencies

• Behavioral
• Integrity
• Honesty
• Trustworthiness
• Professionalism

Leadership

• Team Player
• Motivating Teams
• Coaching
• Mentoring
• Developing

Knowledge

• Thorough understanding of customer service and marketing theory
• Understanding business processes
• Understanding Eskom business

Skill

• Relationship building
• Functional and technical
• Problem solving
• Analytical
• Negotiation
• Communication

Key Responsibilities

• Build customer relationships.
• Maintain customer data.
• Execute generic service activities.
• Execute vending and prepaid activities.
• Facilitate and enable quotation and connection activities.
• Facilitate and enable conventional measurement and metering tasks  .