Service Supervisor Field Service Global Grade 10 Readvertised needed at Barloworld Equipment

 Key Output

•  Supervise a team of artisans and assistants in the maintenance and repair of earthmoving equipment and / or components
•  Manage and monitor work in progress
•  Apply all applicable policies and procedures, e.g. warranty, safety, etc
•  Effectively communicate verbally and non-verbally with team, management, customers and peers
•  Utilise appropriate processes such as succession planning, PM & L&D to develop and grow team and self
•  Ensure outputs of service audits are achieved.
•  Makes sure that all repairs are performed in line with the warranty procedures
•  To manage and repair all the equipment repairs
•  To successfully lead the team and ensure that all repairs are done timeously ,
•  Effectively manage the team meetings ,To complete monthly reports.
•  To liaise with the Service Management to ensure that all outputs are met.

Qualification, Experience and Competencies

•  Qualified Artisan. [Mechanic in relevant trade (e.g., Diesel Mechanic / Earthmoving Equipment Mechanic)
•  Minimum 5 years post-apprentice / learnership experience
•  Standing in as supervisor or as team leader on a number of occasions or being a service planner for at least 2 years
•  Knowledge of the planning function.
•  Computer literate
•  Supervisory knowledge will be advantageous, Excellent technical, interpersonal and leadership skills.
•  Sound interpretation of communication skills
•  Basic technical report writing , business and financial understanding
•  Driver’s license – Code B