Servicing Owner: Investment Backed Lending (Lombard Lending) needed at Old Mutual

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Job title : Servicing Owner: Investment Backed Lending (Lombard Lending)

Job Location : Other, Cape Town

Deadline : July 14, 2024

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Job Description

  • The Servicing Owner role maintains and implements the servicing processes and technical operations for the investment backed lending product range.
  • An Investment backed loan is a term loan backed by a customer’s investment portfolio. 

This role will be tasked with leading a team of technical product specialists in executing on the business unit’s service mandate. 

A significant amount of time with be spent on:

  • Risk Management: Designing and executing the Loan to Value monitoring procedures and remediation steps if required.
  • Customer (internal and external) Engagement in the loan application process.
  • Designing, executing and overseeing operational processes to service the product range.
  • Managing a few internal resources while also liaising with a range of contractors and vendors.

Role description

  • Significantly contribute to the development of the service strategy and CVP.
  • Significantly contribute to the development of operational processes required to sell and maintain this product.
  • Liaises with the stakeholders on secured lending matters
  • Documents internal processes and issues internal process notes
  • Personal Effectiveness    
  • Delivers results through setting specific objectives, quality standards and timeframes, ensuring attainment of goals, diagnosis and interpretation of information.  
  • Works at a team level, and is accountable for service delivery within a function/team. 

Product Development    and technical service management

  • Defines, documents and presents ideas and concepts.
  • Understands key financial drivers and metrics relating to secured lending and has the ability to make operational decisions based on these metrics.
  • Integrates and develops LTV monitoring processes that align to the ultimate product CVP.
  • Ensure the team are equipped to have margin call discussions with distribution and customers.
  • Works independently to undertake market/competitor/ customer focused research and document/present findings.


  • At least 2 years of relevant Secured Lending  or  asset management experience  in a relevant financial or risk role
  • 3 year degree
  • Ability to work without supervision
  • Ability to communicate with stakeholders in other areas of the business
  • Excel, Word


  • Type of degree. E.g. Finance, Engineering, Accounting, Economics, Actuarial Science etc. 
  • Working with securities based lending products will be advantageous.
  • Working in a technical servicing role will be advantageous.

Closing Date: 21 June 2024

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • This job has expired!

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