Key Accountabilities and Responsibilities

The ideal candidate should be able to fulfil and perform the following key accountabilities and responsibilities:

• Administrating activities on the SharePoint platform, integrating applications, and creating libraries
• Adding users, controlling access to document libraries, and setting permissions
• Performing maintenance of the SharePoint platform, servers, and intranet
• Troubleshooting and resolving SharePoint issues or malfunctions and resolve timely
• Providing SharePoint support and end-user training
• Performing data retrieval and backup procedures to prevent data loss
• Monitoring and administrating SharePoint to enable sufficient storage space by performing clean-ups and archiving data
• Reviewing usage and activity reports and making adjustments to ensure optimized user- experiences
• Keeping up to date with SharePoint developments and performing version updates and upgrades
• Continuously track, monitor, and measure individual performance against set standards and performance targets
• Effective utilization of best practice and up-to-date knowledge to continuously support service delivery and improve performance
• Knowledge-sharing, documentation of information and informing key stakeholders on new information relating to the unit
• Professional visible representation of the merSETA, ensuring all behaviours and conduct are aligned with the merSETA values
• Ensure effective, professional communication and dialogue with all Stakeholders, Management, Staff, and external Stakeholders.
• Perform adhoc tasks

 Qualifications, Experience, Knowledge and Skills

• NQF level 6 qualification in Networking or related field
• SharePoint Certification
• NQF level 7 in information technology or equivalent will be advantageous.
• Minimum of 2 years’ experience as a SharePoint Administrator
• 4 or more years’ experience in successful SharePoint administration will be advantageous.
• Good knowledge of Windows operating systems, as well as SQL Server, Power BI, PowerShell, and Office 365.
• Knowledge of SharePoint tools, including ULS Logs, workflows, and SharePoint forms for tasks
• Experience in software design
• Technical Skill and competence
• Customer Service Orientation
• Problem Analysis
• Attention to Detail
• Collaboration
• Communication Skills
• Concern for Excellence

To apply for this opportunity, submit a fully completed job application form, a detailed curriculum vitae with three references, clearly quoting the Job Title and Reference Number as a subject in the email