Qualifications

Grade 12 or equivalent

Knowledge, Skills and Experience

• Excellent customer service skills
• Communication skills fluent in English (any other language would be beneficial
• Tenacious
• High energy levels
• Highly motivated and target driven

Key Responsibilities

• Provide excellent customer service to give customer a great shopping experience
• Assist shoppers to find the goods and products that they are looking for
• Attend to customer queries / complaints

Cashier duties

• Process cash and card payments
• Process Lay Bys
• Process customer refunds
• Reporting discrepancies and problems to the supervisor
• Till balancing

Merchandising

• Ensure that stock is correctly priced and displayed
• Ensure product availability of the sales floor
• Housekeeping
• Keeping up to date with promotions

Risk

• Ensure that products are tagged in line with the company policy
• Participating in stock takes
• Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management