Short Term Insurance Team Leader: Personal Lines (FAIS) needed at Absa Group Limited

Job Summary

• Coordinate day-to-day team of knowledge workers, i.e. work with team, are not accountable for management in terms of: people, process, technology, budget. Contribute to managerial decision making.

Job Description

• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development. | Processes and Procedures: Ensure that the Agent Sales follow the sales process by monitoring their telephone conversations and underwriting rules. Address all non-adherence directly with the individual concerned by putting corrective measures, as coaching in place. | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards. | Reporting: Provide reporting of inbound and outbound calls and maintain standard reporting templates against relevant requirements. | Business Management: Allocate duties to team members in order to achieve operational targets including prioritisation and work schedules.
• FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service):
• FSCA-Approved Qualification
• Regulatory Exam for Representatives (RE5)
• Experience As Per the FAIS Act
• Product Specific Training once Onboarded
• Class Of Business Training
• Continuous Professional Development
• Attest To Honesty, Integrity, and Good Standing

Education

• Higher Diplomas: Business, Commerce and Management Studies