Site Administrator – VKB Fuels, Vrede Job at VKB Group

• VKB Fuels is seeking an experienced and highly capable Fuels Site Administrator to take ownership of the full administrative, financial, and operational support functions of our fuel forecourt, Convenience Store, and Quick Service Restaurant.
• This is a hands-on role suited to a confident professional with strong retail, fuel, and financial administration experience who can operate independently, support site leadership, and ensure best-in-class compliance, reporting, and controls across the site.

About this role:

• Serve as the second-in-command on site, assuming full operational and administrative responsibility in the absence of the Site Manager
• Act as the primary point of contact for staff, suppliers, and service providers when the Site Manager is not available
• Handle and resolve customer queries, escalations, and complaints professionally, ensuring service standards are upheld and issues are closed out effectively
• Make informed, time-sensitive decisions to ensure continuity of operations and minimal disruption to site activities
• Support the Site Manager with day-to-day operational leadership, problem-solving, and workflow coordination
• Monitor staff performance on shift, address minor disciplinary or operational issues, and escalate matters where necessary
• Ensure compliance with company policies, safety standards, and operational procedures during all shifts under their control

Minimum Requirements:

• Grade 12
• Code A Driver’s License
• 2–3 years’ relevant admin experience
• Computer literate (MS Office essential)
• Bookkeeping qualification will be an advantage

Duties & Responsibilities:

Cash-up, Fuel Reconciliations & Banking

• Perform daily cash-ups, fuel readings, and banking
• Submit day-end documents and reports to head office
• Assist with CIT collections and address discrepancies

Stock Management

• Order, receive and issue stock for C-Store and bakery
• Reconcile stock vs sales and manage returns
• Conduct regular stock checks and ensure accurate pricing

Staff Administration & Planning

• Create and manage rosters for cashiers and pump attendants
• Oversee onboarding, uniforms, and training schedules
• Maintain all health and safety staff documentation

General Site Administration

• Process invoices, payments, and customer accounts
• Handle admin-related audit items and system reporting
• Act as backup for Site Manager and secondary key holder

Skills & Competencies:

• Strong administrative and organisational skills
• Attention to detail and numerical accuracy
• Reliable, honest, and able to work independently
• Comfortable in a retail/fuel environment
• Experience with NAV, Power BI, or similar systems is a plus