Job title : Site Reliability Engineer
Job Location : Western Cape, Cape Town
Deadline : October 09, 2024
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Job Responsibilities
Identify and rectify shortcomings and weaknesses in:
Windows
- Operating system deployment (AutoPilot) and application deployment (Intune)
- Frequently raised issues for agents
Automation
- We use PowerShell and/or Python
Networking
- Capacity (we use Site24x7 and Meraki to monitor our systems)
- Responsiveness (with several offices in two countries, addressing delays is important)
Regional requirements
- Ensure that different locations have their unique (cultural, legal, infrastructure) requirement addressed
- Own the delivery of service for the offices
- Provide technical escalation point to the ServiceDesk
- Work with the other technology teams (DevOps, Development, SecOps, Business Apps) when requiring their expertise or identifying improvements they can make
- Able to occasionally work out of hours to avoid disruption to end users
- Able to join an on-call out of hour rota
Job Requirements
- Matric / NQF Level 4
- IT qualification advantageous
- 2 years experience in a similar role
Required Skills
- Windows: You will be comfortable diagnosing issues with servers and workstations using event log, performance monitor and other diagnostic tools
- Intune: You have experience with using Intune to manage Windows endpoints, deploying apps and building systems with Autopilot
- Scripting: You will have written PowerShell or Python scripts to automate repetitive tasks
- Networking: You will have managed enterprise network devices such as firewalls and switches, understand what a subnet is used for, what the difference between udp and tcp, and how https works
- Used to working in reactive environment, able to prioritise issues based on impact and other factors
- Excellent business communication skills, able to speak to people at all levels
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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