Minimum Requirements

Qualification(s):

• Honours Degree in Social Work / Psychology at NQF 8 with 480 credits
• Professional Registration Body: Health Professions Council of South Africa (HPCSA) or South African Council for Social Service Professions (SACSSP)

Related Minimum Experience:

• 4 years’ experience in employee wellness

Skills and Competencies

Leadership

• Live the Eskom vision
• Grow People
• Ignite passion
• Promote teamwork
• Encourage right behaviour

Behavioral

• Honesty
• Integrity
• Professionalism
• Confidentiality

Knowledge

• Employee wellness and employee assistance program (EAP)
• Marital, family and relationship, personal debt and financial management, sexual harassment problems
• Substance abuse alcohol, drugs, prescription medication and other addictive behaviour such as gambling
• Workplace violence, trauma counselling and after care conflict management and resolution
• Health stress management
• Lifestyle management, human immunodeficiency virus (HIV) / acquired immune deficiency syndrome (AIDS) and tuberculosis (TB) in the workplace
• Employee Assistance Professional Association (EAPA) standards, related legislation.
• Organisations human Resources (HR) systems, policies and procedures
• Management of sickness, absenteeism and medically incapacitated employees
• EAP service provider contracts, eligibility requirements, performance standards, budget limitations, scope of service, strengths and weaknesses of the service provider

Skill

• Crisis management and debriefing
• Problem solving
• People management
• Project management
• Financial management
• Excellent written and verbal communication
• Management and execution of large scale projects
• Consulting
• Negotiation techniques
• Change management

Key Responsibilities

• Provide leadership, guidance for psycho-social processes
• Manage employee assistance programme (EAP) activities
• Scan the environment and analyze information
• Design policy, negotiate and communicate information
• Provide specialist advice
• Monitor human resources indicators