Job Description

• The Poetry Digital Marketing team is in search of a culture and brand fit Social Media Coordinator to join their team to take ownership of the day–to–day creation, implementation & rolling out of all relevant social media content & conversations across Facebook, Instagram & TikTok. The role will require the candidate to work effectively across multiple teams, including some external partners, to proactively & creatively deliver on monthly social media content plans that excite the Poetry community while achieving the relevant business objectives.
• It’s important that we find individuals who are a great fit for our business. The ideal candidate will be a team player, have a high attention to detail and enjoy working in a fast-paced and high-pressure environment. This is a fast-changing role with evolving expectations, and we are looking for someone who has a natural aptitude for social media and problem-solving capabilities to push the digital boundaries. We’re looking for people who embody our values of Trust, Innovation & Passion and aren’t afraid to challenge the status quo.

Key Duties

• Day-to-day curation & deployment of required social media content across (but not limited to) Facebook, Instagram + TikTok.
• Ideate & coordinate small scale digital content productions with the support of both internal & external teams in support of the brands’ low-fi & relatable content strategy.
• Compile monthly content calendars, alongside the broader brand & merchandise teams, to be executed across but not limited to Facebook, Instagram & TikTok.
• Conceptualize & brief all digital content requirements into the design studio in accordance with agreed lead times.
• Work closely with Community Managers & Customer Service to actively seek out and act on engagement opportunities within our online communities.
• Leverage & incentivize user generated content on our channels through the ideation & execution of competitions, giveaways or potential brand partnerships.
• Stay ahead of social media trends, seamlessly integrating emerging engagement tactics into content strategies.
• Deliver a monthly Social Media report, highlighting channel performance and key insights.

Knowledge, Experience & Qualifications

• At least 2 years’ experience in a similar position
• Matric and related tertiary education in digital content/marketing
• Ability to manage social media platforms (Facebook, Instagram & TikTok) is essential
• Experience with editing platforms such as CapCut, Canva & Adobe premier is advantageous.
• Domain knowledge in retail, online advertising and eCommerce with strong affinity to Fashion, interiors & the Poetry brand.

Competencies

• Goal oriented, self-motivated & reliable – must be able to work independently with minimal supervision
• Flexible and adaptable – must enjoy working in a fast-paced and at times challenging environment
• Ability to work and build relationships cross-functionally and with a wide range of individuals with different skill sets
• Strong organizational, interpersonal, and communication skills (written and verbal)
• Strong sense of ownership & responsibility – track record of performance meeting targets & objectives
• ‘Can do’ positive attitude – eager to grow, learn and develop your skills
• Decisive, structured and organised, with a keen eye for detail
• Fast learner with a strong aptitude for systems
• Passionate about social media, digital content, eCommerce and retail.