Solution Consultant – Social Housing (UK hours) needed at MRI Software

Position Overview: 

• Are you ready to be a driving force in transforming UK Social (government) housing? MRI is on a mission to redefine how housing providers make an impact in their communities using innovative software solutions. We’re seeking a dynamic, enthusiastic, and proactive Application Consultant to join our ever-growing Professional Services team and help make a real difference.

Key responsibilities:

• Understand and document our clients’ business requirements.
• Setup and maintain software applications.
• Assist in the customisation and configuration of our software.
• Provide user management and tailored application support.
• Review cyclical processes and work with clients to optimise them and minimise issues.
• Monitor system and integration alerts:
• Assist in the setup of solution integration.
• Review system alerts and work to minimise integration issues.
• Provide advice and guidance to resolve integration issues.
• Create and maintain comprehensive, user-friendly documentation specific to UK Social housing, including guides and best practices.

Requirements:

• Basic understanding of and willingness to learn UK Social (government) housing principles and processes.
• Proven experience as an application support analyst or application managed services consultant.
• Ability to learn and digest new software quickly.
• Solid functional and technical acumen with the ability to communicate complex concepts in an accessible way.
• Organised, methodical, and with a sound commercial approach.
• Exceptional verbal and written communication, presentation, and interpersonal skills.
• Focused and detail orientated.
• Self-motivated and able to work independently.
• Good problem-solving skills.