Specialised Managerial Consultant needed at Kaelo

Job Expired
2 years ago

Kaelo’s job vacancy, Career and Recruitment

Job title : Specialised Managerial Consultant jobs in Not specified

Job Location : Not specified, Johannesburg

Deadline : September 11, 2022

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Job Description

The Specialised Managerial Consultant will provide quality guidance, support and coaching to the managers of Kaelo Lifestyle clients engaging in the programme.Further to this the Managerial Consultant will be responsible for managing formal referrals.

SPECIAL REQUIREMENTS

  • Conducting managerial assessments when managers formally refer employees into the EAP
  • Providing feedback, guidance, coaching and support to the manager during the formal referral process
  • Provide managers with tools and techniques when dealing with difficult employees
  • Assist managers in dealing with the various challenges related to their managerial roles
  • Provide guidance and coaching around leadership skills, management skills and soft skills required in managerial roles.
  • Log case notes on all interactions with clients on the EAP system.

PERSON DETAILS: WORK EXPERIENCE REQUIRED

  • Minimum of 5 years EAP or related counselling experience
  • Telephonic counselling experience

EDUCATION: QUALIFICATIONS: ACCREDITATIONS WITH PROFESSIONAL BODY

  • Qualified social worker, psychologist or registered counsellor
  • Registered with the relevant professional body

TECHNICAL SKILLS OR KNOWLEDGE REQUIRED

  • Proficient in relevant computer applications
  • Required language proficiency
  • Knowledge of customer service principles and practices
  • Knowledge of call centre telephony and technology
  • Good data entry and typing skills
  • Knowledge of administration skills and processes

PREFERRED

  •       Accountability
  •       Action orientated
  •       Communication
  •       Business writing and presentation skills
  •       Problem solving skills
  •       Creative thinking         
  •       Strong relationship skills
  •       Growth and development mind-set     
  •       Planning and organisation
  •       Resilient and adaptive     
  •       Systems thinking and connecting ability     
  •       Professional and brand conscious

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply online

  • This job has expired!

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