Specialist: Business Systems – Pretoria needed at Office of the Valuer-General

KEY PERFORMANCE AREAS:            

• Ensure databases, applications, and systems operate optimally through proactive maintenance, monitoring, and prompt issue resolution. Implement robust security measures, conduct data backups, and ensure compliance with regulations to protect sensitive information. Design and deploy operational technology solutions, integrating hardware and software for enhanced operational efficiency. Collaborate with users, offer technical guidance, and provide comprehensive training to maximize system utilization. Configure applications to meet business needs, maintain detailed documentation, and ensure system compliance. Develop seamless system integrations, address complex technical challenges, and contribute to effective communication between stakeholders.

REQUIREMENTS:             

• Formal Qualifications: A minimum of National Diploma (NQF 6) Qualification. Certification on SAGE ERP Products – Evolution, BPM/4Flow, CRM or People is a compulsory requirement.
• Job-Related Work Experience: 3-5 years of experience in administering, supporting, and maintaining CRM, ECM and ERP Applications relating to SAGE ERP Products. Experience in multiple ERP software development and implementation projects. Relevant work experience in the state-owned entities is preferred, along with specific technical skills such as knowledge of cybersecurity principles, and experience with specific software and hardware systems.
• Job-Related Knowledge: Proficiency in analysing complex business requirements and translating them into effective system solutions. Sound knowledge of multiple IT platforms/ disciplines (i.e. Operating Systems, IT facilities, IT Infrastructure, Knowledge Information Management). Disaster Recovery Planning and management abilities. Exposure to Content Management and Enterprise Resource Planning Systems and policy development and implementation will be an added advantage. Strong Communication, Customer management, Financial Management, Interpersonal skills, and conflict management. IT Project Management, Analytical and Decision-Making skills. Business Analysis experience to ensure implementation of business decisions. Sound knowledge of Information Technology Infrastructure Library (ITIL), COBIT and TOGAF standards and ICT related legislations. Other (Advantageous): Training Knowledge of CRM, Direct-Hire and AMS360. Power BI certification. Knowledge of Dynamics. Knowledge of Microsoft SharePoint. Familiarity with relevant technology tools and software used in property evaluation, such as Geographic Information Systems (GIS), valuation software, and database management tools.