Specialist Investigator needed at Old Mutual

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Job title : Specialist Investigator

Job Location : Other, Durban

Deadline : July 14, 2024

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Job Description

  • Old Mutual Insure is looking for a forward-thinking Specialist Investigator.
  • To effectively investigate and detect fraudulent claims in order to contain claims spend and to provide excellent service in setting a culture of best practice within mandated responsibility.

You would: 

  • To continuously improve SIU service and contain expenses.
  • Ensure effective specialized investigation of Claims to minimise fraud.
  • Determining the merits of the claim – fraudulent versus legitimate.
  • Report findings of investigation in an effective and unbiased manner.
  • Conduct presentations on fraud awareness – Red Flags.
  • Ensure the timeous identification, if possible, of fraudulent claims, resulting in monetary savings for the company.
  • Ensure data is quality controlled.
  • Effectively communicate and give feedback to clients, staff, and call centre as required.
  • Analyse query and complaints trends and suggest solutions.
  • Prepare periodic reports and presentations on project progress, issues and progress against timeline reports/updates.


  • 5 year investigation experience within the financial / insurance sector
  • Knowledge of Criminal procedure Act (51 of 1977) as advantageous
  • Insurance qualification – Preferable
  • SAPS Detective course
  • Certified Fraud Examiner – CFE – Advantageous
  • Knowledge of policy wordings, conditions and application thereof  – Preferable

The Recruitment process: 

  • TA Interview: This will be a discussion with a member of the TA Team to give you an understanding of our business, our culture & values and more context on the role. It will also allow up the opportunity to get to know you a little better, and ensure OMI can meet your needs
  • Panel Interview: This will be with 2 members of the senior leadership of the data team and 1 member of the HC leadership team
  • Technical & Psychometric Assessments: These will depend on the role and will sometimes happen concurrently with MIE & Internal Verification
  • Final Feedback

Closing Date:19 June 2024

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • This job has expired!

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