Specialist: Operational Risk needed at Liberty Group South Africa

Job Purpose

• To provide specialist advice and support to enhance the effective implementation of operational risk management practices, through the execution of predefined objectives as per agreed SOPs.

Minimum Experience

• 2 – 3 years experience in a similar environment

Minimum Qualifications

• Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Office Administration

Process

• Collate information to serve as input to managerial reporting or decision making related to an area of specialisation.
• Apply relevant research methodologies, tools and techniques to effectively and purposefully gather information.
• Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.
• Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
• Assist with the monitoring of the future regulatory and legislative environment whilst providing advice on existing regulatory issues.
• Conduct investigations in order to establish and verify facts to that leads to the identification and reduction of business risks.
• Develop and implement execution plans by using data and analytics to enhance the organisation’s ability to identify and appropriately manage operational risk.
• Provide analytics services to minimize operational risk through the business.
• Accountable for the execution of specialised work including the improvement of quality, standards and outputs within defined work routines and operating procedures.
• Proactively solves problems, determines root-cause and applies solutions in line with guidelines and providing the necessary information to solve problems related to area of specialisation.
• Plan for own task execution and advises on improvements related to area of specialisation.

Customer

• Ensure own understanding and adherence to customer service delivery and Treating the Customer Fairly (TCF) principles to provide specialist support and guidance.

Finance

• Adhere to specified standards, policies and procedures to prevent potential losses/wastage related to the area of specialisation.

Learning and Growth

• Keep up to date with own area of expertise to develop and maintain own professional knowledge base in order to provide effective support and advice.
• Interact proactively with others for the purpose of continuous knowledge sharing; and integration of own new knowledge.
• Contribute positively to own area-specific knowledge improvement associated with area of specialisation.

Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.