Specialist: SAP Basis needed at Transnet

Position Purpose

• Provide technical SAP basis system support and/or advise as well as effecting the continuous improvement development and upgrading of SAP systems and delivery channels, including SAP FI/ CO, SAP Logistic, Sap Portal, SRM, BW, SOLMAN, MIL, CRM, PI, PPM and PI.
• Provide technical leadership, support and guidance to junior personnel by ensuring skills and knowledge.

Position Outputs

•  To provide technical leadership, support and guidance to junior personnel 
• To ensure skills growth and knowledge sharing, to meet the organizational objectives. 
• To provide expert troubleshooting and fault finding as part of escalation process on problems that cannot be resolved by the junior teams
• Assist and support the team in identifying and implementing methods which increase efficiency and effectiveness. 
• Provides support to the team in areas such as project execution, design and job estimation. 
• Promotes effective communications and working relations within the team, with our customers and with other support services. 
• Ensures the development of the team members to improve customer service and reduce the risk exposure of the organization to unforeseen departures.
• To perform system performance monitoring and tuning, capacity management, upgrades, patching, and technology level updates 
• To maintain system availability, compliance and security according to the relevant best practices and SLAs 
• Ensures effective security, operation and peak performance of SAP environments 
• Maintaining the SAP infrastructure, including installations of SAP and database upgrades
• Administering the SAP landscape, maintaining an error free operating environment 
• Assisting SAP developers with development activities, problems and questions 
• Design and Modify the SAP architecture to accommodate changing hardware, software and workload 
• Manage the Basis team in areas such as, development of customer support processes, technical planning and work coordination
• Manage Basis support projects including scheduling the work, ensuring availability of resources and ensures the quality of the deliverables. 
• Provides input and assistance to other IT projects. 
• To provide technical leadership, planning, design, 2nd, and 3rd line support in the applicable technology

Qualifications and Experience

• Minimum of 3 Years National Diploma in ICT related qualification.
• Minimum of 5 years’ experience in ICT environment in SAP BASIS of which at least 1 year in a Supervisory or Specialist role.
• OR Minimum of 6 years’ experience in ICT environment in SAP BASIS of which at least 2 years in a Supervisory or Specialist role