Purpose

• To deliver specialist learning material to ensure the enhancement of knowledge & skills, through the execution of predefined objectives as per agreed SOPs.

Minimum Experience

• 2 – 3 years experience in a similar environment

Minimum Qualifications

• Further Education and Training Certificate (FETC) [NQF Level 04] in Human Resources

Additional Minimum Qualifications

Outputs

Process

• Treat information as private and confidential and do not disclose to any parties unless required to do so by an authorised party.
• Apply relevant research methodologies, tools and techniques to effectively and purposefully gather information.
• Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.
• Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
• Facilitate the agreement of course outputs and measurement criteria of set solutions to ensure accuracy and timely delivery.
• Accountable for the execution of specialised work including the improvement of quality, standards and outputs within defined work routines and operating procedures.
• Proactively solves problems, determines root-cause and applies solutions in line with guidelines and providing the necessary information to solve problems related to area of specialisation.
• Plan for own task execution and advises on improvements related to area of specialisation.