DESCRIPTION

• We are seeking an experienced Senior Partnership Manager to join Amazon Payments Team and lead our bank and fintech partnership initiatives. This is a crucial role for improving the payment experience for customers shopping on Amazon.za through strategic partnerships with banks and financial institutions.

Key job responsibilities

• Develop and execute partnership strategies with banks, financial institutions, and payment service providers to enhance Amazon.za’s payment offerings.
• Secure, sign-up, and manage working relationships with partners such as acquirers, issuers, schemes, Alternative Payment Methods (APMs), and Third Party Providers (TPPs).
• Negotiate and finalize business contracts with banking partners, ensuring favorable terms for Amazon.za.
• Drive Service Level Agreements (SLAs) through partners to maintain high standards of service quality and customer satisfaction.
• Collaborate with internal teams (Product, Tech, Legal, Finance) to align partnership goals with overall business objectives.
• Monitor and analyze partnership performance, providing regular reports and recommendations for improvement.
• Stay informed about industry trends, regulations, and emerging technologies in the fintech and payments space.
• Represent Amazon.za at industry events and conferences to build and maintain relationships with key stakeholders.

BASIC QUALIFICATIONS

• Bachelor’s degree in Business, Finance, or related field; MBA preferred.
• 7+ years of experience in partnership management, preferably in the banking, fintech, or e-commerce sectors.
• Proven track record of successfully negotiating and managing complex business contracts with banks and financial institutions.
• Strong understanding of payment ecosystems, including traditional banking, alternative payment methods, and emerging fintech solutions.
• Excellent communication and interpersonal skills, with the ability to build relationships at all levels of an organization.
• Demonstrated ability to drive results through partners and manage SLAs effectively.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Experience working in a fast-paced, dynamic environment with the ability to manage multiple projects simultaneously.

PREFERRED QUALIFICATIONS

• MBA
• Previous experience in payments partnership related roles in digital or e-commerce companies