RESPONSIBILTIEIS:

Route Planning & Delivery Coordination

• Plan and coordinate customer deliveries to optimize efficiency and cost-effectiveness.
• Ensure timely and accurate dispatching of orders.
• Conduct post-trip debriefings to assess delivery performance and address any issues.

Loading of Vehicles and Containers

• Request necessary labour from the Depot Supervisor to ensure adequate workforce availability.
• Inspect containers and vehicles for defects before loading, reporting findings to the Distribution Centre Supervisor.
• Supervise loading and offloading to prevent damage and ensure product security.
• Ensure stock received aligns with documentation and report discrepancies.

Invoice Management

• Verify that all invoices align with pre-planned delivery schedules.

Dispatch Arrangements

• Coordinate dispatch via company transport, couriers, and subcontractors.
• Arrange collection and delivery appointments.
• Complete and manage dispatch documentation.
• Communicate with customers, including COD (Cash on Delivery) customers, regarding delivery times.
• Ensure stock dispatch matches customer order picking lists.

Proof of Delivery (POD) & COD Management

• Ensure fully completed and signed PODs are received for all dispatched goods.
• Match and file PODs with corresponding orders and invoices.
• Track outstanding PODs and report discrepancies.
• Reconcile COD payments and hand over funds to the Admin Clerk daily.
• Maintain accurate documentation of all monetary transactions.
• Ensure stock returns align with customer claims and proper documentation is submitted for processing.
• Maintain an accurate and up-to-date filing system.

General Duties

• Perform additional tasks as assigned by the Depot Supervisor.
• Ensure warehouse security measures are in place.
• Assist colleagues when necessary.
• Maintain cleanliness and organization of work areas.
• Conduct regular stock checks and assist with bi-annual stock takes.
• Uphold company reputation through professional and responsible conduct.
• This role requires a proactive and detail-oriented individual who can ensure smooth and efficient dispatch operations while maintaining high standards of accuracy and professionalism.

REQUIREMENTS:

Qualification:

• Grade 12
• Warehousing Diploma (Preferential)

Experience:

• Previous experience in logistics, dispatch, or warehouse coordination.
• Familiarity with invoice processing and proof of delivery management.
• Experience working with subcontractors and courier services is advantageous.