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Stock Controller / Retail Customer Care Executive – (Eastern Cape) needed at M-KOPA

Full Time Customer Service

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Job title : Stock Controller / Retail Customer Care Executive – (Eastern Cape)

Job Location : Eastern Cape,

Deadline : November 23, 2025

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Your Impact

  • Inventory Management: Receive, issue, and track stock with precision. Lead monthly stock takes and ensure depot readiness.

  • Reverse Logistics: Manage phone swaps and returns with speed and empathy.

  • Sales Support: Partner with acquisition and upgrade teams to ensure stock availability and smooth transactions.

  • Customer Service: Log, troubleshoot, and resolve customer issues. Be the face of M-KOPA’s promise.

  • After-Sales Care: Follow up on servicing, ensure timely pickups, and close the loop with customers.

  • Depot Branding: Maintain visibility and quality of marketing materials.

Must-Have Qualifications

  • Demonstrable experience in customer care or inventory management—ideally in mobile retail.

  • Tech-savvy, with a strong bias toward smartphone usage and troubleshooting.

  • Proven ability to manage front-office operations and digital systems.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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