Store Leader – Poetry Garden Route | Cape Union Mart
Job Location : Western Cape, George
Deadline : January 30, 2026
About the Role
The Store Leader drives high-RPM retail excellence by managing customer data and ensures 100% compliance with high-end merchandising and service standards. Utilizing Salesforce for CRM orchestration and SAP for financial and inventory reporting, the leader reduces operational risk in a premium retail setting. Their leadership leverages data-driven diagnostics to optimize branch efficiency and ensures the technical reliability of the store’s omnichannel digital ecosystem.
Job Description
Duties and Responsibilities:
- To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
- To manage and control the financial aspects of running the store to ensure store profitability.
- To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
- To ensure proper stock management and control to minimise loss and to ensure product availability, by monitoring stock related risks.
- To deliver exceptional customer service to ensure the best customer experience.
- To build excellent relationships with all relevant service providers (internal and external)
- To manage human resources effectively by recruiting, planning, and administrating payroll properly
- To inspire, motivate, develop, and hold people accountable appropriately.
- Align team members to Company culture and create fun.
- Implement all company policies and procedures.
- Maintaining health & safety practices
Behavioural Requirements:
- Honesty in dealing with cash or finances.
- Inspirational leadership & passion
- Taking ownership
- Building & maintaining relationships
- Innovation & ability to deal with change management.
- Thinking adaptability
- Delivering results and meeting customer expectations
- Follow instructions and procedures.
- Leading and supervising
- Achieving personal work goals and objectives
Minimum Requirements:
- Microsoft – Computer Proficiency
- Clear Criminal record
- Ability to communicate effectively at all levels.
Experience:
- Minimum of 5 years’ Store Management experience
- Minimum of 8 years’ Retail experience
- Experience in working in a large retail store with a turnover of more than R 20 million per annum.
Career Growth & Education
A Bachelor’s degree in Marketing or Business Science is the preferred academic route, while progression is accelerated by completing an executive retail leadership bootcamp. Career growth leads toward Regional Manager or Brand Director roles for those who specialize in digital transformation and customer experience analytics. Mastering global fashion trends and high-end sales strategies provides a clear pathway to elite high-paying leadership positions in the international retail sector.
Salary & Financial Insight
Estimated monthly earnings range from R25,000 to R42,000, plus performance-linked commission and retail benefits. Strategic financial planning should involve professional wealth management and early enrollment in a diversified retirement annuity to secure long-term capital.
Interested and Qualified candidates should Click here to Apply Now
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