Main Objectives

• Provides support for computer laboratories for academic teaching and learning. 
• There are in excess of 15 labs (600 computers) used for academic and student use (essays, email, research etc). 
• To ensure that the public and departmental laboratories supported by the Information and Technology Services Division (I&TS) are fully functional at all times so that down time is kept to a minimum. 
• Ensures that all maintenance and user requirements are met – i.e. Academic teaching, conferences, general student use etc.
• Ensures that all bookings are confirmed correctly for the lecture timetable and examination purposes

The Requirements

Grade 12 plus approximately 2 years’ relevant experience where such experience includes: –

• At least 2 years’ administrative experience within an electronic environment
• A demonstrable ability to efficiently diagnose hardware and software problems
• Well rounded expertise and practical knowledge of operating systems, networking and office software, in particular Desktop software and tools in a Windows and Google Workspace environment.
• At least one year demonstrating accurate record keeping of assets, or equipment