Key Performance Output

The successful candidate will be reporting to the Assistant Manager Airport Security, and will be responsible but not limited to the following:

• Provide a safe and secure environment and supervise Security personnel at central search points and other relevant areas.
• Manage time and attendance and Conduct resource planning.
• Develop Human Capital in line with relevant policies and procedures, including the Work Skills Plan.
• Manage the performance of staff and introduce remedial processes where necessary and perform quarterly Performance Management System (PMS) assessments.
• Ensure compliance and adherence to Standard Operating Procedures (SOP), including regulatory registers.
• Investigate, report and correct all Security breaches/deficiencies and non-conformances.
• Conduct audits and inspections and identify and report operational risks.
• Detect, prevent and report crime prevention initiatives by actively combating all criminally inclined acts.
• Report all incidents and accidents immediately.
• Ensure all internal and external Stakeholders comply with Security policies and procedures when moving through the dedicated staff Security checkpoint.
• Operate according to ICAO, NKP and SACAA and other relevant Legislation and all ACSA policies and procedures.
• Calibrate all equipment to ensure functionality and report faulty equipment.
• Build and maintain sound internal and external stakeholder / customer relations whilst balancing enforcement with professionalism.
• Attend to and assist with customer and stakeholder complaints and compliments and escalate when necessary.
• Respond to all emergencies in the prescribed manner.

Technical Skills and Experience

The following skills and experience or the equivalent of such will be required:

• A National Senior Certificate NQF Level 4 (Matric) is essential.
• A South African Civil Aviation Authority (SACAA) Supervisory Certificate is essential.
• 3 years relevant operational experience is essential.
• 1-year relevant supervisory experience is essential 
• Intermediate proficiency of Microsoft Office.