Key Responsibilities:

Business Engagement and Demand Management:

• Act as the primary point of contact between business stakeholders and IT for analytics projects and enhancements.
• Capture, assess, and prioritize demand from business units, ensuring alignment with organizational strategy.
• Collaborate with stakeholders across various African markets to understand local needs and tailor solutions accordingly. Engage at a Country Managing Director and Functional Director Level.
• Identify data and analytic competency gaps and setting up sessions with the relevant Data Product Owners or External vendors.

Project and Enhancement Management:

• Manage analytics-related projects, ensuring oversight with the project delivery leads to drive value and align with business objectives.
• Evaluate the scope and impact of demands, categorizing them as projects or enhancements.
• Coordinate with IT to translate business requirements into technical deliverables.

Financial Oversight:

• Oversee Capex and Opex management for analytics initiatives.
• Filter and assess quotes from vendors, ensuring cost-effectiveness and value.
• Handle administrative tasks related to financial tracking and reporting.

Data Stewardship and Quality Management:

• Serve as a Data Steward, ensuring the accuracy, quality, and reliability of business-critical data.
• Support compliance of data quality standards, collaborating with IT and business units.
• Monitor and resolve data integrity issues in collaboration with AMS/Data Quality team to maintain trust in analytics outputs.
• Data Asset Utilisation – ensure that there is clarity on who should be using these and why and ensure adoption such as training is provided.

Governance and Compliance:

• Lead governance activities related to BI AMS (Application Managed Services), Digital Factory (DF), and business processes.
• Conduct regular access reviews, manage data access permissions, and ensure compliance with organizational policies.
• Oversee workspace management, ensuring secure and efficient use of analytics environments.
• Engage with various governance bodies such as Data Governing Body and Audit Committee.
• Support interactions with Computer Assisted System (CAD) auditing and Statutory Auditors.

Stakeholder Collaboration:

• Engage with stakeholders across South Africa and multiple African markets, fostering strong relationships and ensuring alignment.
• Communicate effectively with both technical teams and business leaders to drive collaboration and clarity.

Qualifications and Skills:

• Bachelor’s degree in business, Analytics, IT, or a related field.
• 5+ years of experience in analytics, business-IT liaison roles, or related fields.
• Strong understanding of analytics processes, data management, and governance principles.
• Proven ability to manage financial aspects, including Capex and Opex.
• Proficiency in BI tools and platforms (e.g., Power BI) and understanding of data access and workspace management.
• Exceptional interpersonal and communication skills, with the ability to engage with diverse stakeholders.
• Strong organizational and administrative skills, with attention to detail.
• Knowledge of the African business landscape is a significant advantage.