Surveillance Operator – National Command Centre needed at Fidelity Services Group

DESCRIPTION:

• The Surveillance Off-Site Control Room utilizes the event control room whereby Surveillance Off-Site Control Room Officers escalate their findings into a Situational Control Room from where escalations are either dispatched or dismissed in the Surveillance Control Room.

QUALIFICATIONS AND ATTRIBUTES:

• Compulsory:
• Grade 12
• PC Literate
• PSIRA Grade “C”
• No criminal records
• Surveillance (CCTV) industry specific knowledge.
• Surveillance monitoring fundamentals.
• Surveillance monitoring platforms and methodology.
• Minimum of 1 year Monitoring Centre experience in a similar position
• Must be able to work independently and be self-motivated.
• Must be able to work as part of a team.
• Must have a strong sense for attention-to-detail.
• Well-articulated with excellent writing skills
• Reporting Skills
• Need to be proactive and be able to handle pressure situations.
• Be accountable for work to be done on their station.
• Knowledge of all monitoring platforms used by FADT which include: Syntell, DSS (Dahua) Deep Alert, Vumacam Proof 360 (Isentry) and Proof Search will be an advantage.
• Good Working relationship with peers