Responsibilities: 

Administration and Management – Windows Server:

• Lifecycle management of Physical or Virtual Windows Server from provisioning, through operations to decommissioning according to Group standards
• Proactively perform regular maintenance and performance monitoring of Windows Server, which includes resource management, software updates and repairs when system errors occur
• Optimise processes and drive process improvement to increase performance and reduce costs
• Troubleshoot and facilitate any hardware repairs and/or upgrades in co-operation with support vendors

Administration and Management – Active Directory:

•  Administrate the On-Premises Identity for Group Admin Staff (all contract types), Schools Students and Tertiary Students
• Administrate on-premises and cloud Windows Desktop computers within Active Directory in collaboration with Site ICT
• Perform regular Active Directory audits that includes stale user/computer object clean-ups and access rights management
• Monitor and Maintain standards for installations of Microsoft Windows Operating System technology including AD Forests, Azure AD, Domains, Trusts, DNS, DHCP, Group Policy and Organizational Units
• Create and update technical documentation of operating procedures as needed

Administration of LAN WAN Infrastructure:

• Troubleshoot and monitor campus networking equipment, which includes firewalls, switches, Wi-Fi, and broadband equipment and escalate to partners/providers
• Administrate and troubleshoot URL/Application block/allow configuration on campus firewalls as required by business while maintaining a secure environment
• Monitor and maintain standards at campus level server rooms and cabling cabinets

Unified Communications

Teams, Telephony management that include areas below and in relation to the ICT Service Catalogue

• Daily, weekly and Monthly planning with team leader
• Implementations and maintenance
• Security

Networking and Wi-Fi:

LAN, WAN, Wireless, that include areas below and in relation to the ICT Service Catalogue

• Daily, weekly and Monthly Management planning with team leader
• Implementations and maintenance
• Optimise environment to provide best possible experience
• Security

TMS System: 

• Assist System Admin for Connectivity with TMS management
• Ensure data within TMS is updated daily

NetOps: 

• Participate and Interact in the Daily and weekly Network Ops call with team leader

Education Requirements: 

Minimum

• Degree / Diploma in IT
• ITIL
• MCSE

Ideal

• Degree / Diploma in IT
• MCSE

Experience Required: 

• 5 years LAN / WAN
• 5 years ICT industry experience
• 5years Systems Administration
• 3 years Systems Engineer
• 5 years Problem Management