Introduction

• Understand and translate business requirements into quality system solutions and ensure optimal system performance and stability through support and continuous improvement.

Job description
Analyse current systems solutions and business requirements

• Interpret and provide input to translate complex business requirements into business requirement definitions and specifications
• Analyse and evaluate required system enhancements
• Analyse existing systems and interfaces for modification / improvement purposes

Design new or enhanced systems to accommodate business needs

• Participate in the process design or re-design and translate business / user requirements / processes into a system design
• Design system enhancements
• Change systems specifications based on testing problems / changing requirements
• Design interfaces with other systems
• Provide input to deployment plans based on designs

Testing of proposed solutions

• Develop system test plans for system and integration testing
• Perform systems testing and integration testing, and feedback results
• Participate in the implementation of new solutions to ensure successful integration into current environment
• Manage the creation and hand-over of the system administration procedures
• Participate in the post-implementation reviews for completed projects
• Ensure SME input during the implementation process

Support current solutions

• Resolve user queries
• Ensure the stability of the existing systems environment
• Provide input to programming support teams
• Provide functional leadership and guidance
• Collaborate with and support ITS and the Business
• Integrate with relevant business and IT stakeholders
• Provide system input to design of user training material
• Provide operational support to the business area
• Provide knowledge transfer and support to team members

Support Audit

• Create and maintain documentation
• Develop and maintain all relevant SDLC documentation
• Document, publish and maintain system design (new system developments and enhancements) and all interfaces with other systems

Minimum requirements

• Minimum 3 years IT qualification
• Minimum 5 years relevant IT experience in Oracle EBS (Financials) implementation
• Will be required to perform standby duties
• Understanding of Oracle database and a database language (SQL experience preferred)
• Oracle Certification preferred
• Oracle Financials configuration experience across modules
• Experience in standard Oracle documentation (BR100/MD070)
• Experience working on projects or large continuous improvement initiatives
• Project management methodology
• Retail experience advantageous
• Knowledge of Woolworths IT landscape, including systemic understanding of key business linkages and dependencies
• Is aware of and responsive to internal and external events and influences on the technical landscape
• Looks beyond symptoms to uncover root causes of problems to be solved
• Presents problem analysis and a recommended solution rather than just identifying and describing the problem itself
• Demonstrates a results-oriented mindset in planning and implementing activities/projects
• Monitors and tracks progress to ensure delivery of all planned commitments, and keeps the appropriate people informed
• Listens attentively and checks understanding of the message being received.
• Speaks fluently in team meetings when presenting information.
• Genuinely cultivates personal bonds with colleagues in order to enhance performance throughout the organisation.
• Adjusts to work effectively within new work structures, processes, requirements, or cultures
• Demonstrates resourcefulness in acquiring necessary knowledge, skills and competencies to adapt to change