Job Expired

System Supervisor – Eshowe needed at Cashbuild

Job title : System Supervisor – Eshowe

Job Location : KwaZulu-Natal,

Deadline : April 11, 2024

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To manage and supervise all relevant Point of Sale (POS) transactions ensuring total Customer satisfaction. Handle all Cash Office and banking processes and related Point of Sale (POS) Administrative functions.


  • Grade 12 plus 5 (five) year related experience or minimum of 10 (ten) years’ work related experience
  • Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
  • Above average numeric skills
  • Proven ability to provide exceptional Customer service
  • Proven ability to work under pressure
  • Must be computer literate
  • Previous Cashier experience

Customer Service     

  • Ensure that all speed point transactions, i.e. credit and debit card transactions are done effectively and efficiently.
  • Be willing to assist Customers with their needs through clear and effective communication
  • Assist the Customers with requests, queries and complaints and resolve or escalate to management
  • Offer fast, friendly and efficient service to all Customers
  • Control and ensure the availability of stationary and consumables, within the Store

Cash Handling and Banking      

  • Controlling of Store floats (Petty Cash, Till Floats, Change Floats)
  • Change ordering and dispensing
  • Balancing and recording of Petty Cash expenses and vouchers in the Petty Cash Ledger
  • Processing Back Office transactions and Cashing up of Cashiers and the Back Office Till (e.g. Bulk Deposits, Special Deposits, Charge Cards, Loyalty Cards, and Returns etc.)
  • Ensure that all returns are valid and done correctly
  • Cash Clearance to be actioned and queries to be resolved
  • Ensure pick-ups are done timely
  • Carry out End of Day sessions on all Point of Sale (POS) terminals
  • Daily Cash Up of all Point of Sale (POS) terminals including the Back Office terminal
  • Ensure 2nd (second) Cashbuild designated Employee to be present with CIT money collection 
  • Ensure daily takings are collected by the Cash in Transit (CIT) Company.

Ready for Business

  • Ensure Ready for Business processes implemented
  • Ensure the Cashiers maintain their area of responsibility
  • Ensure the Cash Office is neat and tidy at all times
  • Only Cash Office related documentation within the Cash Office and that all documentation is filed neatly and that all filing is up to date

People Management        

  • Ensure that all Cashiers are present and available in their area of responsibility in order to assist Customers and perform all other responsibilities.
  • Ensure Cashiers have a trained backup available
  • Ensure Cashiers execute their daily duties. (Ready for Business and Beyond my Control checklists).
  • Ensure scheduling of subordinates is done on time
  • Take responsibility of Product Knowledge training to Cashiers as per Store Manager agreement
  • Scheduling and supervising of all Point of Sale (POS) Employees. (Leave, Time Off, Day off etc.)
  • Monitor and evaluate performance of subordinates
  • Ensure all cashiers comply with the company dress code

Safety (OHSA) Requirements  

  • Ensure that safety standards are adhered to.

Security Awareness

  • Be aware of any suspicious people and / or activities. In the Store and outside.
  • Password security
  • Ensure that the Cash Office is secured
  • Ensure that the Cash Office door is always locked when Pick-Up’s, Cash-Up’s, and Cash in Transit (CIT) collections are done
  • Ensure till Pick up’s are done within the set parameters
  • No unauthorised persons allowed in the Cash Office
  • Safe keys are locked away and in safe custody
  • No Rations, stock, and unrelated documentation to be kept in the Cash Office.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • This job has expired!