Overview of Key Job Responsibilities:

Handle the end-to-end recruitment process:

• Ensure that all candidate applications are screened timeously and that candidates receive the required communication as they are moved through the process via the ATS system
• Always ensure an optimal candidate experience when handling all applications
• Drafting and posting adverts on all relevant job boards when required and provide feedback on the effectiveness of adverts placed.
• Conduct briefing sessions with hiring managers to discuss new and revised roles, ensuring alignment on requirements and addressing any previous concerns.
• Following up with candidates and effectively communicating with them throughout the recruitment process.
• Telephonically screening and Shortlisting candidates and compiling candidate summary for submission to Hiring manager.
• Compiling recruitment reports as required
• Review the effectiveness of current adverts and provide recommendations to manager on potential adjustments to enhance these rates.
• Liase with recruitment vendors when required.
• Running all pre-employment checks and ensuring checks are up to date when required.
• Drafting offer letters for successful candidates and sending out business communication for new starts
• Ad hoc administration.
• Ensure that required recruitment processes are followed from inception to onboarding.
• Ensure that internal stakeholders are kept abreast of the status of their recruitment requests.
• Ensure that all roles are closed timeously and all necessary documentation submitted.
• Ensure a positive candidate experience in all candidate engagements
• Time to hire – Ensure that we maintain a time to hire ratio of 6 weeks average for most roles

MINIMUM REQUIREMENTS:

• Relevant qualification in HR or related field
• Minimum 3 years solid experience in end-to-end recruitment specializing in recruiting for niche and support roles.
• Prior experience recruiting for sales roles within the call center space is required 
• Proficient in MS Office with good reporting skills
• Must have extensive experience working on various recruitment portals and an ATS.
• Ideally accredited to conduct verification checks on MIE.